Respect our customers and fellow company members.
Communicate to teach.
Take personal responsibility.
Listen.
Don't create an expectation you can't fulfill.
Respond quickly and accurately with an intent to
exceed x xxexpectations.
Follow-up to assure satisfaction.
Express appreciation.
Attack problems, not individuals.
Value the diversity of others.
Recognize criticism as an opportunity for improvement.
Open discussion is a sign of a healthy organization.
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